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My account is locked, why?

Here are a few reasons why your account may be locked:


  • You haven't been approved yet. Olam Edible Nuts reviews all created accounts to verify they are an actual business and registered in the United States. It takes about 5 hours to approve valid businesses. If it has been longer than 5 business hours and you have not received an email from Olam, please contact Olam Edible Nuts Customer Support.
  • You forgot your password and are locked out due to multiple incorrect attempts. If you believe this is the case, please contact Olam Edible Nuts Customer Support to unlock your account. Contact Email US-EN-CustomerSupport@olamnet.com
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