Customer Service

I missed my appointment to pick up my order. What now?

If you missed your scheduled pick up, you can reschedule your appointment at your convenience. The warehouse information is given here https://olamnuts.com/warehouse-information. We work with third party warehouses, and they might have missed appointment fees that customers might need to cover.

How does ‘make an offer’ work?

We typically respond within 2 working hours either rejecting/accepting or countering the offer. In case an offer is accepted/ countered, the customer needs to place the order within 24 hours. A notification email will be sent. The notification email will have a link to view offers in the <a tabindex="0" href="https://olamnuts.com/makeanoffer/offers/index/" target="_blank" rel="noopener">“my account -> view offers”</a> section. Under view offers, you can click on “add to cart” and checkout !!