All Natural Peanut Paste
|Ships From||North Carolina|
|Ships In||8-12 Weeks|
Shipping Option 1: Delivery of ‘Pallets’
Question 1: How will the pallet be shipped?
Answer 1: Pallets will be shipped via dedicated carriers.
Question 2: How many Drums are there on a pallet?
Answer 2: If a pallet contains 2000-lbs then there will be 4 Drums per pallet. (TOTAL - 10 PALLETS)
Question 3: Is the pallet shrink-wrapped?
Answer 3: Yes
Question 4: How can I track my shipment?
Answer 4: You will receive your order's Tracking Number, along with the BOL, by Email and they can also be viewed in the “My Accounts” section.
Additionally, you can track the shipment via LTL PRO
Question 5: How many days will the pallet take to arrive?
Answer 5: The pallets will typically be ready for shipment within 8 weeks from the date of ordering but the ready date will be confirmed at the time of order. Arrival time will be based on the transit time required from the facility (once shipped) to the final destination.
Question 6: Does the pallet arrive with a forklift? Or do customers need a forklift?
Answer 6: Customers will need a forklift or pallet jack to unload the pallets as each will weight approximately 2,000 pounds.
Option 2: Self-pickup at the warehouse
Question 1: Can I pick up the stocks from the warehouse? If yes, how?
Answer 1: After the order is placed using the pickup option, a release document which contains the pickup details is sent to your registered email address. Our facility will confirm the ready date and arrangements can be made for pickup. The warehouse loads on a FCFS basis and loading hours are M-F 0700-1400 local time. Due to limited warehouse space, orders must be picked up from our facility on the ready date. Failure to pick up the product on the specified date is subject to additional fees for shipping/handling expenses to an offsite cold storage facility.
Olam recommends customers communicate via email with the appropriate warehouse to schedule a pickup appointment and send their vehicle for pickup at the scheduled time.
If you have more questions, please ask in the “Product Questions” section and we will answer them at the earliest.
Our warehouse details are given on the link here
|Expiration Date||Please contact us at email@example.com for the expiry date.|
|Kosher Certificate||Expires February 28, 2023||Download|
|Vegan Statement||Issued May 2021||Download|
|Non-GMO Statement||Issued May 2021||Download|
|Gluten Statement||Issued March 2021||Download|